Customer Service October 2026
Adult Learning Classes
Customer Service October 2026
100% free In-person For adults of all ages
Includes the support of an Employment Specialist
HDI Customer Service Representative certification
October 5–November 25 (eight weeks)
Monday–Friday (five days a week)
10:00 am–2:00 pm (four hours a day)
Project HOME | Adult Learning and Workforce Program
Honickman Learning Center Comcast Technology Labs
1936 Judson St 19121 (near 23rd & Berks)
Topics
- Advanced internet search
- Business writing
- Communicating with empathy
- Communication styles
- Customer service language
- Documentation
- Effective teamwork
- Emotional intelligence
- First impressions
- Forms and applications
- Google Docs
- Google Drive
- Handling emergencies
- Microsoft Word
- Personal resilience
- Trauma-informed care
- Typing
- Video chat
Apply by Monday, September 21 https://forms.gle/W9RTqPgxCQm1mc4f8
Sign up for email updates https://tinyurl.com/projecthomeemail (make sure to check the Adult Education box)
Project HOME Adult Education and Employment links https://linktr.ee/projecthomeadulteducation