Hub of Hope

A volunteer serving coffee at the Hub of Hope

COVID-19 Update

Entrance: We are asking all guests to enter the Hub of Hope through Dilworth Plaza, on the southeast corner of 15th & JFK.  (Look for Dilworth Park Café, and steps leading from the street, down to 15th Street Trolley Station.)

Dental services at the Hub of Hope will remain closed until further notice.  


The Hub of Hope offers a safe place where people who are experiencing homelessness can enjoy a warm cup of coffee, take a shower, wash their laundry, and speak to peers or resource coordinators and ultimately, begin the process of finding a permanent home.  In addition to social services, the Hub of Hope offers a range of health care services, including—primary medical care, behavioral health care, and reproductive health services.

The Hub of Hope began in January 2011 as part of the Philadelphia Winter Initiative—a city wide program to open more spaces during the coldest months of the year.  The Hub opened each winter from January through April for a few hours each day. An important purpose of the Hub of Hope was to meet the City’s most vulnerable residents where they were—namely, in the Suburban Station Concourse. The original Hub of Hope was roughly 900 square feet, located in a former salon store front. In the summer of 2017, Project HOME began conversations with SEPTA and the City of Philadelphia, and six months later, the Hub opened as a year-round program on January 31, 2018. 

The current Hub of Hope is 11,000 square feet. We are open Monday through Friday from 7 a.m. to 4 p.m. A grab and go meal service is available on Saturday and Sunday, on the corner of John F. Kennedy Boulevard and Broad Street beginning at 2 p.m., with approximately 120 meals distributed per service.  

Our daily services include: 

  • Resource Coordination (case management) (8am to 4pm) 
  • Coffee Station (7:30am, 10:30am, and noon) 
  • Showers (7:30am to 3:15pm) (last appointment)
  • Laundry (7:30am to 2:15pm) (last appointment)
  • Transportation to Shelter with CATCH (noon to 4pm) 
  • The Living Room (Monday through Thursday 8:30am to 3pm)

In partnership with SEPTA and the City of Philadelphia, Project HOME operates the year-round Hub of Hope in an expanded, permanent location in Suburban Station.

City of Philadelphia logo

SEPTA logo

Project HOME logo

Additional Information

COVID-19 Update: Dental services at the Hub of Hope will remain closed until further notice.


Monday through Friday from 8 a.m. to 4 p.m. Walk in appointments only.

Occupational Therapy Living Room Information: The occupational therapy (OT) program between Jefferson and Project Home’s Hub of Hope provides individual and group services to support and enable clients’ needs.

  • Monday-Thursday 8:30 a.m. to 3 p.m.
  • Site Contact: Tina DeAngelis, EdD, MS, OTR/L
  • Email: [email protected]
  • Phone: 484-750-2977

The OT program includes

  • Assessment and the provision of client-centered activities and programs
  • Relapse prevention
  • Money management
  • Medication management
  • Safe and functional mobility 
  • Cognition and basic work/computer skills
  • Community mobility/transportation
  • Food insecurity 
  • Stress management
  • And other excellent services and programs 

Through our hospitality service, guests of the Hub of Hope are able to take a hot shower, wash their laundry, and leave the Hub of Hope feeling restored and dignified. We also value our volunteers, who help to provide our hospitality services by serving hot cups of Wawa coffee, distributing meals, building hygiene kits, sorting donations, and stocking the Clothing Closet.

Volunteers can sign up through VolunteerHub.  Volunteers who complete one of our monthly orientations will receive a join code for VolunteerHub, allowing them to access all Hub shifts. Volunteers can also attend a general Project HOME volunteer orientation, led by the Project HOME volunteer coordinator, every other month at 1515 Fairmount Avenue.

Please deliver all donations to:

HOME Spun Boutique
1523 Fairmount Avenue, Philadelphia PA  19130

Deliveries can be made during the following days and times:
Monday through Thursday from 9 a.m. to 6 p.m.
Friday from 9 a.m. to 2 p.m.

The Hub of Hope is currently in need of the following:

• Travel sized toiletries including shampoo, conditioner, body wash, soap, toothpaste, toothbrush, shaving cream, razors
• New men's and women's underwear
• Laundry detergent pods
• New towels and washcloths
• New/gently-used warm weather clothing, such as sweatpants, sweatshirts, coats, hats, scarves, gloves

Those interested in donating in-kind items to the Hub of Hope can see our most pressing needs on our Amazon wish list.

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None of us are home until all of us are home®