The Hub of Hope | Project HOME

The Hub of Hope

Engagement Center
  • The Hub of Hope
1401 Arch Street
Lower Level, Suburban Station Concourse
Philadelphia, PA 19102

COVID-19 Update: The Hub of Hope is now open Monday through and Friday from 9 AM to 5 PM and will continue operating in accordance with CDC guidelines. Weekend hours, laundry, and case management will be postponed until further notice.

On January 31, 2018, the Hub of Hope opened its doors to serve as a walk-in engagement center located in the concourses under Two Penn Center in Suburban Station. Through a partnership between SEPTA, the City of Philadelphia, and Project HOME, the Hub of Hope opened an expanded, permanent location in Suburban Station and offers year-round services.

The new Hub of Hope offers a safe place where people can enjoy a warm cup of coffee, take a shower and wash laundry, and speak to peers or case managers to begin the process of finding a permanent home. It creates even greater opportunities to connect individuals experiencing homelessness to recovery, medical care and ultimately stable, supportive housing.


Open seven days a week, 7 a.m. to 7 p.m. Monday through Friday, 3:30 p.m. to 6:30 p.m. on Saturdays and Sundays.


Contact the Hub of Hope at or call (215) 309-5225




Please deliver all donations to Project HOME’s

HOME Spun Resale Boutique
1523 Fairmount Avenue, Philadelphia PA  19130

Deliveries can be made during the following days and times:
Monday through Thursday: 9 a.m. to 6 p.m.
Friday: 9 a.m. to 2 p.m.

The Hub of Hope is currently in need of the following:

• Travel sized toiletries including shampoo, conditioner, body wash, soap, toothpaste, toothbrush, shaving cream, razors
• New Men's and Women's underwear
• Laundry detergent pods
• New towels and washcloths
• New/gently used warm-weather clothing, such as sweatpants, sweatshirts, coats, hats, scarves, gloves (men's and women's)


If you would like to volunteer, please sign up for the Hub of Hope volunteer orientation 

Sign Up to Volunteer

Those interested in donating in-kind items to the Hub of Hope can see our most pressing needs on our wish list, click the link below.